Questions and answers of Local Guides Tour - Local Guides Tour

Frequently asked questions

Local Guides Tour

Let us help you. We are here to answer all your questions about our guided tours with Local Guides to ensure you have peace of mind and peace of mind during your trip. Check out the most frequently asked questions we receive from our clients.

Tours are fully refundable up to 7 days before departure. Beyond that time, tours are refunded with a voucher for the value of the tour purchased, up to 24 hours prior. Beyond 24 hours prior to the tour there is no refund

No entrance tickets are never included, if you do not already have them you will be provided with the link where you can purchase the ticket without any additional fee

Course. There is a 10’% charge for the ticket booking service. Tickets purchased are non-refundable.

It depends on the purchased. In general, tours take place in all weather conditions, with the exception of Vespa and bicycle tours. In this case the tour will be either rescheduled or refunded.

Send your request by filling out the form provided on the website next to each product. Or visit our catalog on whatsapp at +39 350 10 32 657

Of course! Your four-legged friend is welcome! He will not be allowed to participate in: Bike tours, Vespa tours, Museum tours or places where access is not allowed. We can find a Pet Sitter service for you.

 

Absolutely: our soul is to offer you a tailor-made service.

If you can dream it, we can make it happen.

No. We only have private, personalized experiences.

Absolutely, and we are able to create team building experiences for every need. These are purpose-built services.

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Welcome to Your Private Journey Through Florence and Tuscany

Call us now
(+39) 055 70 96 977

Ask for a quote
booking@localguidestour.com

Discover the perfect travel experience with Local Guides Tour, your specialist in private, customized tours in Florence and Tuscany.

We design personalized itineraries for families, couples, groups of friends, children, teens, and solo travelers. Whether you dream of exploring artisan workshops, savoring hidden culinary gems, or escaping to the rolling Tuscan hills, our tours are crafted with passion, expertise, and attention to your desires.

At Local Guides, we believe the most beautiful vacations create lifelong memories. With your dreams in mind, we carefully select only top-quality services and work with the best local experts.

Can’t find exactly what you’re looking for? Contact us to plan your tailor-made journey!

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What our customers think about us

We had a wonderful time with Vanessa Tonarelli today. This is my second time having her as our private tour with her when we came to Florence 7 years ago. She was so sweet and really provided what we wanted to see and giving some information that we needed. We had a great time with her.

Triya Ballas

The tour with Vanessa was an excellent, very insightful experience. She shared a lot of interesting information about the history and the city of florence. We really enjoyed it.

Daniel Hippenmeyer

Vanessa was a knowledgeable and wonderful guide that our whole family enjoyed, including our teenage sons. We worked with her for 2 consecutive days and would book with her again on our next trip to Florence.

Carrie Anastasiades

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