Questions and answers of Local Guides Tour - Local Guides Tour

Frequently asked questions

Local Guides Tour

Let us help you. We are here to answer all your questions about our guided tours with Local Guides to ensure you have peace of mind and peace of mind during your trip. Check out the most frequently asked questions we receive from our clients.

Tours are fully refundable up to 7 days before departure. Beyond that time, tours are refunded with a voucher for the value of the tour purchased, up to 24 hours prior. Beyond 24 hours prior to the tour there is no refund

No entrance tickets are never included, if you do not already have them you will be provided with the link where you can purchase the ticket without any additional fee

Course. There is a 10’% charge for the ticket booking service. Tickets purchased are non-refundable.

It depends on the purchased. In general, tours take place in all weather conditions, with the exception of Vespa and bicycle tours. In this case the tour will be either rescheduled or refunded.

Send your request by filling out the form provided on the website next to each product. Or visit our catalog on whatsapp at +39 350 10 32 657

Of course! Your four-legged friend is welcome! He will not be allowed to participate in: Bike tours, Vespa tours, Museum tours or places where access is not allowed. We can find a Pet Sitter service for you.

 

Absolutely: our soul is to offer you a tailor-made service.

If you can dream it, we can make it happen.

No. We only have private, personalized experiences.

Absolutely, and we are able to create team building experiences for every need. These are purpose-built services.

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Welcome to Your Private Journey Through Florence and Tuscany

Discover the perfect Italian experience with Local Guides Tour.

We create private, fully customized journeys across Italy’s most captivating cities and regions. From artisan workshops and hidden culinary gems to historic landmarks and scenic countryside escapes, every itinerary is designed around your interests, pace, and travel style.

Whether you’re traveling as a family, couple, group of friends, or solo explorer, we craft meaningful experiences led by professional local guides who truly know their territory.

At Local Guides Tour, we believe the best journeys create lasting memories. That’s why we work exclusively with trusted partners and top-quality services to ensure authenticity, comfort, and excellence.

Can’t find exactly what you’re looking for? Contact us to design your tailor-made journey.

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What our customers think about us

This was our second experience in 6 months with Vanessa as our guide in Florence. In October she gave us an unforgettable tour of the treasures of the Uffizi through the eyes of an art historian. This week we visited the Piazza del Duomo, the Museo dell'Opera del Duomo, the interior of the church and the ancient excavated ruins beneath, and Palazzo Pitti. Her vast knowledge and passion for the artwork and architecture is infectious and she left us enriched beyond our expectations.

Judith R

We had a great time on this tour with Vanessa! She was so knowledgeable about the history of Florence. We stopped at several locations where we could enjoy the local cuisine. The food was great the hospitality at the locations were fantastic. We didn't even have to wait to eat. We drank wine in a private area and our tables were already reserved at each location. I loved being able to support local restaurants that may be hidden from most tourists. If you want to get a good taste of Florentine life the people, food and history I highly recommend choosing Vanessa, you will not be disappointed. When we return to Florence we will definitely be staying here again!

Kree

It was a rainy day when we visited Florence, but thanks to Vanessa we enjoyed our walk and learned about the city’s fascinating past. The next day with Enrico, we experienced a Tuscan style outing. Quaint villages and wine tasting were on the menu. Thank you to both of you.

Louis-Philippe Basque